Return Policy

Return Policy

All purchases are NON-REFUNDABLE. Once an order is placed, we ARE NOT able to honor CANCELLATIONS/REFUNDS.

Exchange Policy 

We will exchange an item if it is faulty. Please send an email to us at  shopxtraflyy@gmail.com. Tags must still be attached, items must be unworn, unwashed and in original condition. We have the right to refuse the exchange of any merchandise that does not meet its requirements or is deemed non-faulty. We are not able to accept exchanges on promo sale items, marked down items, swimwear/bodysuits, white/nude colored items, loungewear, t-shirts, leggings, or accessories.  

SALE Items are FINAL SALE.

 

You can always contact us for any return question at shopxtraflyy@gmail.com.